Case study of business process reengineering of company

This paper used Business process reengineering BPR for improve operation of computer service processes in the computer center. Change of service processes were conducted b y implementing four-phase:

Case study of business process reengineering of company

Hugo Sutton in In which he reengineer the traditional model of the refractive surgery process by eliminating the use of other expensive equipment such as ultrasound scanner that measure the individual layers of each cornea.

Case study of business process reengineering of company

Lasik Vision aimed to gain competitive edge in the eye surgery industry by offering the lowest prices with marginal profits based on high volume of operations performed. In addition, the company was aggressive in its advertising campaign.

Henderson focused on efficiency, productivity and growth.

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He believed that mass volume with low margins is the way to fortune. In order to achieve all this, he pushed for the reengineering of the traditional model of the refractive surgery. Using the conventional trade-off model, we noticed that cost was fundamentally cut down at the expense of other manufacturing capabilities.

Reducing the number of employees, trying not to use expensive equipment and cutting out optometrists from the process were undertaken to cut down costs. In order to cater to a large volume of clients, Henderson pushed the company into massive expansion with the company opening one new site per week beginning March The whole delivery process was also standardized.

Is it an appropriate approach in this industry? What repercussions, actual or perceived, might occur with this priority? Such use of aggressive pricing strategies can still be considered as a viable approach to attract customers and overthrow the competition as long as quality is not sacrificed, even in the highly specialized eye-surgery industry, which can be considered as part of a very competitive medical environment.

Unfortunately, in the case of Lasik Vision, their efforts to increase efficiency and to provide the lowest prices possible simultaneously forced them to cut down on essential manpower and on the use of certain expensive equipment that compromised patient care, which cost them dearly in the long run.This Case Study illustrates how Gagnon Associates used process-re-engineering to help a client optimize its new-product development and sourcing functions: The Company America’s oldest direct-mail catalogue marketing company.

Managing legacy system costs: A case study of a meta-assessment model to identify solutions in a large financial services company. A. CASE STUDY. OF. e-SUPPLY CHAIN & BUSINESS PROCESS REENGINEERING. OF. A SEMICONDUCTOR COMPANY IN MALAYSIA. SOLAIMURUGAN A/L ANANDAYAH. Research report in partial fulfillment of requirement for degree of. Case Study: Business Process Reengineering Words | 11 Pages Business Process Reengineering AIS Term Paper Abstract Make sure the tense .

Case Study: Business Process Reengineering Words | 11 Pages Business Process Reengineering AIS Term Paper Abstract Make sure the tense . First American provides products and services through its Title Insurance and Services segment and its Specialty Insurance segment.

In the company . To critical parts of the business that needed to be changed. greeting card industry. the company decided to embark on a reengineering program with the objective of reducing the time lapse between noting a new niche market to serving it with a card on the retailer’s shelf.

it took 2 -.

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A business process or business method is a collection of related, structured activities or tasks that in a specific sequence produces a service or product (serves a particular business goal) for a particular customer or customers.

A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process . An exemplary case of Business Process Reengineering, BPR rewiring processes happened in an American telecom company that had several departments to address customer support regarding technical snags, billing, new connection requests, service termination, etc.

Business Process Reengineering Case Study